CX Success - The Ultimate Beginners Guide

Elevate and Innovate: The Ultimate Beginner's Guide to CX Success

Level up for the new year.

Join others in enhancing their CX toolkit and their brand's Customer Experience. This is the modern framework, with a classic twist, for those with little budget, and big opportunity.

This course is geared toward early career CX'ers, small business owners, and people who just want more knowledge in the CX field.

CX is no longer a theoretical function. Learn how to execute like a pro from day one framework, to organizational 'buy-in', and having your customer's coming back for more.

It takes roughly 1-2 hours to get through depending on how you pace it and what notes you take. After months in development, and 20+ pages of refining - I think we created something special I can't wait for you to discover.

What's Inside:

01 - Intro to CX

02 - Let's Define It and Lay the Foundation

03 - Getting Everyone Bought-in, On-board, and Up To Speed

04 - The Start, Pillars, and Journeymap

05 - Your Roadmap and Design

06 - Measuring CX + CLV

07 - Run it Back

08 - After the Purchase + Difficult Customers

09 - Tools, Tech, and A.I.

10 - Case Studies in Action

11 - Fun Tips, Quick Hits, and Priorities Based on Company Size

12 - Conclusion, But Not the End...

13 - Visuals, Podcasts, and What's Next?

PLUS!

13 curated videos, 5+ graphs/charts to save, and top lists to screenshot to help upskill you and your team.

FAQ

Q: Who is this course for?

A: Any early career CX professional or small business owner that wants to know more about CX for their company, elevate their CX operations, and better the relationship with their customer. I've heard Marketing professionals also kind of dig it.

Q: Why is CX important?

A: The customer relationship is evolving and we need to as well. In the last few years CX has went from theoretical, to an operational function of business – like accounting or marketing. Don’t be left behind!

Q: What will I learn?

A: In my humble opinion, you will receive the ultimate guide to being successful with your CX efforts. Without diving into the absolute nitty gritty of every element of CX and having this be a 23hr course, we provide the foundation, framework, tips, tricks, and elements to craft great customer experiences.

Q: What is the cost, it’s probably expensive right?

A: Nope, it’s just $99!

Q: Why is it not $799 or $1,299 like most courses?

A: This isn’t my primary source of income, and I want even CX beginners to get a chance to learn what’s needed to become successful. I made it affordable for those where their business isn’t footing the bill.

Q: When can I see results?

A: You get out what you put in. If you don’t act on any of this, you won’t see results. If you do act, it sets you up for not only ‘getting in the game’ but making your 1,3, and 5yr goals attainable.

Q: Does the course come with call/email support?

A: No, it is designed to be a self-paced course, and with all the people who have, and will buy the course, I wouldn’t have the capacity to do it!

Q: Do I get lifetime access?

A: Yes, purchase once, have it for life

Q: How can I enroll?

A: Click the 'I Want This' Button!

Q: How can I book a 1 on 1 with you?

A: Click here: https://calendly.com/adamcguire/coaching-call

Sneak Peek Below!